2025 Conference Agenda
The Future of Delivery – Smarter, Greener, Faster
“What’s dangerous is not to evolve.”
– Jeff Bezos
Agenda Overview:
The logistics landscape is changing and developing at a rapid pace. From the surge of eCommerce and shifting customer expectations to the latest technological advancements and geopolitical challenges, the future of delivery is ever evolving. WMX Europe’s agenda dives into these critical themes, helping businesses anticipate trends and stay ahead of the curve.
Key themes for the 2025 programme are:
Strategic Partnerships
How collaboration with key stakeholders can create efficiencies and bolster growth while allowing companies to focus on innovation
Cross-Border Growth
Key trends and opportunities for expanding your business globally and navigating international delivery challenges.
Generative AI
Harnessing artificial intelligence to enhance operational efficiency, reduce costs, and improve customer experience.
Customer-Centric Strategies
Leveraging customer insights to anticipate needs, build loyalty, and improve satisfaction.
Diversification and Innovation
How expanding and adapting your services can open new markets and strengthen your presence in existing ones
Last Mile Delivery & OOH Innovation
The latest developments in last-mile solutions and why Out-of-Home (OOH) delivery is a game-changer for the industry
Sustainability
Exploring the latest innovations in green logistics and how your company can embrace sustainability to stay competitive.
WMX Europe Welcome Reception // Monday 16th June 2025
18.30 – 20.30 // WMX Europe 2025 Welcome Reception
Join us on Monday evening for delicious food, drinks and networking opportunities before the start of WMX Europe 2025 content. Sponsored by Poste Italiane.
Day 1 // Tuesday 17th June 2025
08.30 // Registration, Showcase Exhibition and Networking Opens
09.30 // Opening remarks from Triangle: Welcome to Rome!
Neil Jackson | Chief Executive Officer | Triangle Management Services
OPENING KEYNOTE
09.35 // The Power of Diversification
Innovation drives survival. Discover how postal operators can diversify services, embrace technology, and unlock new revenue streams for long-term success. Brody will explore this topic before welcoming industry leaders who have mastered diversification for growth and innovation to join him on stage.
09.50 // Postal Diversification: innovate, Adapt, Lead
Building on Brody’s keynote, industry leaders will share how they’ve redefined postal services- driving digital transformation, forging strategic partnerships, diversifying offerings, and anticipating consumer needs to stay ahead of the curve.
Moderator: Brody Buhler | Chief Executive Officer | Escher Group
10.35 // Discussion & Q&A
10.55 // Networking Break
Refreshments will be available in the exhibition area
The Future of Smaller Postal Operators in a Competitive World
11.25 // Small Posts, Big Challenges: Competing in a Giant’s World
Discover how small and mid-sized postal operators are tackling market pressures, from tech disruption to regulatory burdens. This session spotlights bold strategies and real-world innovations helping them stay in the game.
Moderator: Peter Somers | Chief Executive Officer | Bob Eco
Sven Kukemelk | VP International Business | Omniva
Olivier Leruth | EVP Europe and Asia | Landmark
Matej Raspet | CMO | Pošta Slovenije
12.05 // Discussion & Q&A
12.40 // Networking Buffet Lunch
Lunch will be available in the exhibition area
Consumer centric strategies
13.40 // From Expectation to Execution: Customer-Centric Logistics in Action
Customer expectations are evolving – and they’re not slowing down. Speed, sustainability, and simplicity are now the baseline. This session explores how leading logistics providers are embedding customer centricity into every touchpoint, transforming service into a true competitive advantage.
Chris Peeters | Chief Executive Officer | bpost
Vivian Davies | Director of Global Imports | Royal Mail
14.25 // Discussion & Q&A
14.45 // Networking Break
Refreshments will be available in the exhibition area
OOH: The Future of Last-Mile Delivery
15.30 // Understanding Your Customer- Why OOH is the Future of Last-Mile Delivery
With consumers craving speed and convenience, OOH delivery- from parcel lockers to pick up points- is transforming the last mile. Discover how businesses can reduce costs, improve efficiency, and elevate customer experience.
16.15 // Discussion & Q&A
19.30 // Drinks Reception
20.30 // World Post & Parcel Awards Gala Dinner
Day 2 // Wednesday 18th June 2025
08.30 // Registration, Showcase Exhibition and Networking Opens
Day 2 Opening Keynote: Spotlight on Austria Post
09.30 // The Triple Catalyst: How Austria Post is Redefining Logistics Through Tech, Out-of-Home Solutions & Sustainability
Austrian Post CEO Walter Oblin reveals how tech, out-of-home delivery, and bold sustainability are reshaping logistics. Get the insights you need to innovate, adapt, and lead in a rapidly evolving industry.
Walter Oblin | Chief Executive Officer | Austrian Post
09.50 // Sustainability in Motion: Logistics for a Greener Tomorrow
Following Walter Oblin’s keynote, we now focus on sustainability in logistics. Hear from industry experts on practical steps, tech innovations, and solutions that drive eco-friendly operations and pave the way for a greener future
Moderator: Botond Szebeny | Secretary General | PostEurop
10.50 // Networking Break
Refreshments will be available in the exhibition area
Cross Border Logistics & Current eCommerce Landscape
11.35 // Global eCommerce Logistics: Strategies for Navigating Cross-Border Challenges
As eCommerce continues its rapid global expansion, logistics professionals face the critical task of optimizing cross-border operations. This session delves into the latest strategies and technologies driving efficiency in international logistics, addressing regulatory complexities, and meeting evolving consumer expectations.
Jan Van Roey | Head of International | Poste Italiane
Marina Khanayeva | Chief Executive Officer | Joom Group
12.35 // Networking Buffet Lunch
Lunch will be available in the exhibition area
New Technology & Artificial Intelligence
13.35 // Next-Gen Logistics: AI & Automation Driving Smarter Operations
AI is reshaping logistics in ways we never thought possible- but are we prepared to fully tap into its potential? This session dives deep into the innovations powering the next generation of logistics, from predictive analytics to autonomous delivery. Get ready to unlock the true power of AI and automation to drive unmatched efficiency, accuracy, and growth across the supply chain.
Moderator: Michael Anderson, Independent Consultant
Cosimo Birtolo | Head of Artificial Intelligence | Poste Italiane
Torbjörn Maaherra | Founder & CEO | Synkka.ai
Craig Reed | SVP, Global Trade | Avalara
14.15 // Discussion and Q&A
CLOSING REMARKS & PRIZE ANNOUNCEMENT: THANK YOU ROME!!!
Tom Ross-Joannou | Managing Director | Triangle Management Services
15.30 // Conference Close
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WMX Europe is brought to you by Triangle, the provider of value added specialist services to the mail and express industries. Find out more at www.triangle.eu.com
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