Conference Agenda

Day 1 // WEDNESday 16 June 2021

TIMINGS IN CEST

09.00 // Postal Perspectives: Post COVID-19 World

The European World Mail and Express Conference is back and ready to bring you the best webinars and content all over again! We will be kicking off our pioneering session with a stellar line up of leaders in the postal industry. In our opening session we will be taking a top-down perspective at past, present and future trends, how our landscape has adapted and the changes we expect to see in the budding years to come.

Chair: David McGrath | Group Marketing Director | Jersey Post

11.00 // Optimising Cross border in Europe

The optimisation of cross-border logistics has become a critical part of post and parcel business operations, therefore, getting this segment right is crucial. Knowing all the up-to-date information, rules, and regulations from within Europe are key to success. We will be hearing from experts who can provide some of the best advice and insights on the continent.

Chair: Ted Hettich | CCO | Cross-Border Commerce Europe

13.00 // Drones, Robots & Vehicles: The Race for Autonomous Delivery

Ever wonder how you will receive your deliveries in 5, 10, 20 years’ time? With rapid advancements in robotics, software and vehicles, autonomous delivery is looking like it is only round the corner. This session will highlight the challenges and implications faced when rolling out various forms of autonomous delivery and what we can expect to see from operators and technology companies in the very exciting years to come.

Chair: Steve Green | WW Leader Process Innovation  | Amazon Last Mile

15.00 // Sustainability: Can we be doing better?

Pressure is only growing for the monopoly and large businesses to do better when it comes to their environmental footprint. Experts will be highlighting how they are pioneering the way with sustainable strategies and practices that can help educate the wider network of logistics and hopefully create a more environmentally friendly industry.

Chair: Derek Osborn | International Postal Business Coach | Whatnext4u Ltd

16.30 // Brexit: Taxes, Tariffs & Transportation

The logistics industry has been going through some big changes recently, impacting the way goods move between the UK and Europe. Small, medium, and large businesses need to be fully informed about the all the regulations and changes taking place. Luckily, we have some of the most knowledgeable individuals, with up-to-date information about the current situation. So, sit back, relax, and know you will be “Brexit Ready” by the end of our session.

Chair: Derek Osborn | International Postal Business Coach | WhatNext4u Ltd

Day 2 // Thursday 17 June 2021

TIMINGS IN CEST

09.30 // Embedding Digital Strategy into the Last Mile

Using digitalisation to our advantage can have endless benefits to business and sometimes the environment. The session will look at the utilising AI, online booking systems and embedding digital strategy into your retail functions, with an overall focus on how this can transform and advance future business.

Chair: Brody Buhler | CEO | Escher Group

11.00 // Start-Ups

We have a fresh new line-up of start-ups for our experienced and knowledgeable moderator to scrutinize, analyse and explore. Our technology experts will be pitching their business, solutions and products, along the way explaining how they have overcome challenges in the postal & logistics market, in the hope of becoming a key disruptor.

13.00 // Supercharging Post & Parcel

We will be looking to the future of the last mile, from completely transforming a whole national post to utilising automation in distribution centres, all while examining the customer experience. Our best-of-the-best leaders will be providing statistics and insightful presentations that will leave you well and truly satisfied with knowledge. It is one NOT to miss.

Chair: John Acton | Founder and Managing Partner | DPI Europe

15.00 // The Delivery Experience: Customers are Key

For our final session of the conference, we have an abundance of expert speakers focusing on one of the most important parts of the last mile. Professionals will be taking a deep dive into what customers really want from their deliveries. With the abundance of delivery choices from PUDO to same-day delivery, the pressure on companies to be the best is only growing. Our professionals will be providing reliable statistics, so you can give your customers what they demand.

Chair: Kati Packalén | Head of Customer Experience | PostNord Oy